--- name: tester-onboarding-kit type: release tags: [release, v0.1, testers, onboarding, email-template, feedback] description: "Recruitment email template, platform targets, day-3 check-in script, and feedback-collection protocol for the Lumotia v0.1 private beta (~20 testers)." --- # Tester onboarding kit ## Inviting a tester Paste this into Gmail. Fill in the three variables. Send from your personal address, not a mailing list. ``` Subject: Lumotia v0.1 — would you try it for me? Hi {{NAME}}, I'm shipping v0.1 of Lumotia, a local-first dictation + task-capture desktop app. Local-first means everything runs on your device. No cloud, no telemetry. Would you install it on your {{PLATFORM}} and try the 10-step getting-started? Should take 10–15 minutes. Download: {{DOWNLOAD_URL}} First-install warnings (SmartScreen / Gatekeeper): https://github.com/jakeadriansames/lumotia/blob/main/docs/release/install-warnings.md What to do at each step: docs/release/tester-acceptance-runbook.md in the repo What I'm looking for: - Did anything confuse you? - Did anything break? - Did the cleanup and task extraction make sense? - Would you use it again next week? Reply with a few sentences when you're done. No form, no survey. Thanks, Jake ``` Variables: - `{{NAME}}` — first name - `{{PLATFORM}}` — "Linux", "macOS (Apple Silicon)", or "Windows 11" - `{{DOWNLOAD_URL}}` — direct link to the platform artefact from the GitHub release ## How many testers, on which platforms Target: 20 testers across three platforms. Bias toward Linux — it is the primary platform, bugs surface fastest, and iteration is quickest. | Platform | Target count | Priority | |---|---|---| | Linux (Fedora or Ubuntu) | 8–10 | Primary — recruit first | | macOS Apple Silicon | 5–7 | Best-effort — needed for RB-08 verification | | Windows 11 | 3–5 | Best-effort | For week 1 of private beta, 5–7 testers total across all platforms is realistic. The public-launch metric (20 strangers, post-tag) is separate. When recruiting, prefer people who: - Actually dictate or take notes for work - Are comfortable with "this is pre-release software" - Will reply honestly if something breaks (not just go quiet) Avoid recruiting anyone who will feel obligated to say it's great. ## Day-3 check-in (if no reply) Send this if a tester hasn't replied after three days: ``` Hi {{NAME}}, Just checking in on the Lumotia install. If you got stuck or something broke, tell me what you saw — that is the most useful feedback I can get right now. If you didn't get a chance to try it, no worries. Let me know and I'll follow up later or remove you from the list. Jake ``` Do not send a second nudge after this. Silence after two messages means the install failed silently or life happened. ## Feedback collection **Routing replies.** Every reply goes into one of two places: 1. Real bug or confusing UX — add to `docs/release/v0.1-known-limitations.md` under "Reporting issues" or open a GitHub issue. 2. Deferred or unclear — add to a private scratch file (`docs/private/v0.1.1-deferred-notes.md`, not committed). Do not let it sit in your inbox. After the first five replies: identify the three most common stumbling points and add workarounds to `docs/release/v0.1-known-limitations.md`. This is a required metric (see v0.1-checklist.md "Support burden signal"). **Activation log.** Ask testers who are comfortable to optionally share their activation log after three days of use: Settings → Privacy → Activation log. They paste the table into their reply. This is fully local and opt-in — never require it. **Target state.** At least 70% of issues should be self-service (tester can describe what went wrong without a call). If you drop below 50%, improve docs and the diagnostic bundle flow before recruiting more testers. ## Once a tester replies When a tester sends a reply that includes an activation log or a diagnostic bundle, use the parser scripts to extract actionable information in under a minute. ### Parsing an activation log Testers paste their activation log table from Settings → Privacy → Activation log. Save the pasted content to a file and run: ```sh python3 scripts/parse-activation-log.py path/to/tester-activation.json ``` Or if they pasted a plain table (not JSON), pipe it through `--paste`: ```sh pbpaste | python3 scripts/parse-activation-log.py --paste # macOS xclip -o | python3 scripts/parse-activation-log.py --paste # Linux ``` The script prints a one-screen summary covering all five activation metrics: - **Activation** — was first capture within 3 min of opening the app? - **Core value** — did they get ≥ 3 useful captures in the first 24 hours? - **Retention** — did they return within 7 days? - **Quality** — did extracted tasks get accepted/edited? (`?` — follow up qualitatively) - **Trust** — can they articulate what stays local? (`?` — follow up qualitatively) Items marked `?` are not in the activation log. Follow up with a direct question per the tester acceptance runbook. ### Parsing a diagnostic bundle Testers who hit a reproducible bug can use Settings → About → Save diagnostic bundle to generate a `.zip`. They attach it to their reply. Run: ```sh ./scripts/parse-diagnostic-bundle.sh path/to/tester-bundle.zip ``` The script: 1. Checks the bundle passed the redaction deny-list (no audio, no transcripts, no `.db` files). A `FAIL` verdict means the bundler has a bug — do not share the bundle further. 2. Prints a content inventory, log error summary (top 3 patterns), and the non-secret preference values. 3. Exits non-zero if any check fails, so it can be piped into a CI-style workflow. Both scripts require no installation beyond Python 3 (stdlib only) and `unzip` + `jq` (for the shell script; jq falls back to grep-based extraction if missing).